Introduction
Integrations determine adoption. Learners should launch where they already are; admins should get data where they already look.
What is it?
Map your ecosystem: LMS/LXP, SSO/IdP, HRIS, analytics. Decide launch patterns (deep links, LTI), identity mapping, and data flows (xAPI/SCORM exports, webhooks, APIs).
Key Points
- Use SSO to simplify access and reduce support tickets
- Send the right grain of data (events vs. summaries)
- Respect privacy with minimization and retention policies
- Pilot with one cohort before global rollout
Why it matters
Familiar entry points and trusted data make programs stick and scale.
Adoption
No new passwords; simple launch equals higher participation.
Insight
Ops teams get the metrics they need to steer programs.
Compliance
Privacy‑by‑design builds trust with stakeholders.
Frequently Asked Questions
xAPI or SCORM?
xAPI offers richer, event‑level data; SCORM can be sufficient for completions. Choose based on reporting needs and platform support.
How to handle PII?
Minimize fields, encrypt in transit and at rest, and align with regional data residency requirements.
What breaks most often?
Identity mismatches. Align unique IDs across systems and test flows for edge cases like name changes and role updates.