A live call with someone who pushes back
The Voice Agent plays the client, the colleague or the stakeholder on a live spoken call. It holds back what it knows until the person earns it, and scores every behavior with the line that was said.
What it does
The hard conversation, practiced out loud before the real one.
A persona in one click
From a short brief, in any language: who they are, what they want, and what they won't say up front.
A real conversation
Spoken and live, both ways at once, so people can interrupt and be interrupted, as they would on a real call.
Facts that must be earned
What the persona hides turns up only when the person asks the right way. A live read shows how warm or cold the other side is.
Scored line by line
Each behavior scored with the quote that earned it, plus the best line, the missed moment, and any red line crossed.
Clients as levels
Points and ranks, with harder clients unlocked as people get better.
Results for the team
Gaps, a heatmap and a log of red lines for the whole team, and a development plan for each person.
How a call goes
A few minutes on the phone, and a verdict worth reading.
- 01
Brief
Who's on the other end, what's at stake, and what they're keeping to themselves.
- 02
Call
A live conversation. The persona warms up or shuts down with every line.
- 03
Verdict
Was the outcome realistic, and why: the best line, the missed moment, the red lines.
- 04
Call again
Same person, a new attempt, until the score passes the level.
Where it fits
It puts thinking into words, where most skills are actually tested.