Compliance & risk · Nodx
Use cases · Compliance & risk

Compliance people actually practice

Click-through training proves attendance, not behavior. Agents have people practice the risky moments until the right response is a habit.

  • Foundation
  • Practitioner
  • Proficient
  • Field
  • Manager Analytics
Data privacySix levels
Level 6 · Create

Designs safer processes for the team.

Today

The problem

Why compliance & risk rarely works the usual way.

  • Click-through courses

    Completion rates are high, and nothing changes in how people work.

  • Rules without situations

    People know the rule, and miss it when the real case looks different.

  • Risk you can't measure

    You know who finished the course, not who'd do the right thing.

Foundation → Practitioner → Proficient

Data privacy, in six levels

Where every person starts, where they're going, and what they can do at each step.

Data privacy

Compliance & risk · six levels
  1. 01RememberFoundation

    Knows what counts as personal data, and the rules that apply.

  2. 02UnderstandFoundation

    Explains why each rule exists and what it protects.

  3. 03ApplyPractitioner

    Handles client data correctly in daily work.

  4. 04AnalyzePractitioner

    Spots risky situations before they become incidents.

  5. 05EvaluateProficient

    Judges the grey areas, and when to escalate.

  6. 06CreateProficient

    Designs safer processes for the team.

Practitioner · What people practice

Make the mistake in the sandbox

People handle realistic cases in the sandbox, with personal data, grey areas and time pressure. Nothing passes while anything risky gets through.

  • Cases from your own policies and incidents
  • Grey areas, not only clear-cut rules
  • Pressure, as in the real moment
Proficient · Real work

Missions in real work

The skill, used in the person's actual week. These are a few the Field agent might set.

  • Mission 01

    Review this month's client files for personal data

  • Mission 02

    Escalate a grey-area case the right way

  • Mission 03

    Change one team process to remove a risk

After

What changes

For the people, their managers, and the organization.

  • Behavior, not attendance

    Proof that people handle the situation, not that they clicked through.

  • Fewer incidents

    Mistakes made in practice instead of with clients.

  • Evidence for audits

    Who can handle which risk, with the evidence behind it.