Sales & client skills · Nodx
Use cases · Sales & client skills

Sharper conversations with every client

Deals are won and lost in conversations. Agents let your people practice the hard ones until they're ready, then take the skill into their real calls.

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  • Foundation
  • Practitioner
  • Proficient
  • Field
  • Manager Analytics
NegotiationSix levels
Level 6 · Create

Designs the negotiation strategy for a key account.

Today

The problem

Why sales & client skills rarely works the usual way.

  • Practice on real clients

    Most people learn to negotiate on live deals, and the deals pay for it.

  • Playbooks gather dust

    The sales method lives in a slide deck, not in how people talk.

  • Coaching doesn't scale

    Managers can't sit in on every call.

Foundation → Practitioner → Proficient

Negotiation, in six levels

Where every person starts, where they're going, and what they can do at each step.

Negotiation

Sales & client · six levels
  1. 01RememberFoundation

    Knows the terms: walk-away point, anchor, concession.

  2. 02UnderstandFoundation

    Explains why anchoring first changes the outcome.

  3. 03ApplyPractitioner

    Runs a negotiation with a clear plan and a walk-away point.

  4. 04AnalyzePractitioner

    Finds where a stuck deal is really blocked.

  5. 05EvaluateProficient

    Decides which concessions protect both margin and the relationship.

  6. 06CreateProficient

    Designs the negotiation strategy for a key account.

Practitioner · What people practice

Negotiate where it's safe to lose

Business simulations where every concession changes the deal, and voice roleplays with buyers who push back. The Decision Coach asks the right question before each move.

  • Negotiation, objections and discovery
  • Buyers built from your real accounts
  • Consequences that play out over several rounds
Proficient · Real work

Missions in real work

The skill, used in the person's actual week. These are a few the Field agent might set.

  • Mission 01

    Set a walk-away point before the renewal call, and hold it

  • Mission 02

    Ask three discovery questions in your next first meeting

  • Mission 03

    Handle the price objection without discounting

After

What changes

For the people, their managers, and the organization.

  • Ready before the call

    The hard conversation rehearsed before it happens with a real client.

  • Your method, used

    The sales method practiced until it's simply how people talk.

  • Coaching at scale

    Every person coached on every round of practice.

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